Clinic Owner, Award-Winning Level 5 Aesthetic Practitioner & Educator 8+ years needle experience, 700+ 5-star reviews, FdA BSc (Hons), Birmingham University

Founder of PLA, a refined and highly regarded aesthetic clinic built on discretion, safety and exceptional standards.

Charlotte is the organisational heartbeat of PLA and your first point of contact for all enquiries, bookings, pre-care and aftercare.

Customer service is something we pride ourselves on, and that experience begins with her. From your first message through to your appointment and beyond, Charlotte ensures every client feels supported, cared for and valued.

SPMU Artist

Hannah is our SMPU Artist at PLA, specialising in Lip Blush, Ombré Brows and Faux Freckles. With exceptional precision and artistry, she creates beautifully natural enhancements designed to complement each client’s features.

Lash Artist

Olga is our expert Lash Artist at PLA, specialising in lash extensions, Korean lash lifts, brow lamination, waxing and tinting. She offers an advanced lash analysis, carefully assessing your eye shape, natural lashes and facial harmony to design the most flattering result for you.

Nail Technician

Megan is our talented Nail Technician at PLA, specialising in BIAB, acrylics, pedicures, intricate nail art and nail restoration. With extensive industry experience and exceptional attention to detail, she creates bespoke nail designs tailored to every client.

Holistic & Wellness Therapist

Katie is our Holistic Therapist at PLA, specialising in lymphatic drainage massage, wood therapy and Swedish massage. With years of hands-on experience, her treatments focus on improving circulation, reducing fluid retention and supporting the body’s natural healing processes for amazing results.

Paige is our results-driven Skin Specialist at PLA, specialising in Hydrofacials, Microneedling, Dermaplaning, Chemical Peels, BioRePeels, High Frequency Facials and targeted acne treatments.

With a strong focus on skin health and long-term results, she creates personalised treatment plans tailored to each client’s skin concerns. Combining advanced techniques with a gentle, client-focused approach, Paige helps improve skin texture, boost collagen and restore a healthy, radiant glow.

Phoebe is our Social Media Manager at PLA, bringing the brand to life through creative content, visuals and storytelling.

From graphics and video creation to shooting and editing, she plays a key role in everything you see across our socials - keeping the PLA aesthetic consistent, elevated and on-brand.